`freshdesk_list_contacts`

Pack: freshdesk · Endpoint: https://gateway.pipeworx.io/freshdesk/mcp

No MCP client? Call it directly: GET https://gateway.pipeworx.io/v1/tools/freshdesk_list_contacts for the schema, then POST the same URL with its arguments for the data.

List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.

Parameters

Name	Type	Required	Description
`_apiKey`	string	yes	Freshdesk API key
`_domain`	string	yes	Freshdesk subdomain
`page`	number	no	Page number for pagination (default 1)
`per_page`	number	no	Results per page (default 30, max 100)

Example call

Arguments

{
  "_apiKey": "your-freshdesk-api-key",
  "_domain": "mycompany"
}

curl

curl -X POST https://gateway.pipeworx.io/freshdesk/mcp \
  -H 'Content-Type: application/json' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"freshdesk_list_contacts","arguments":{"_apiKey":"your-freshdesk-api-key","_domain":"mycompany"}}}'

TypeScript (@pipeworx/sdk)

import { Pipeworx } from '@pipeworx/sdk';
const pipeworx = new Pipeworx();

const result = await pipeworx.call('freshdesk_list_contacts', {
  "_apiKey": "your-freshdesk-api-key",
  "_domain": "mycompany"
});

More examples

{
  "_apiKey": "your-freshdesk-api-key",
  "_domain": "mycompany",
  "page": 1,
  "per_page": 50
}

Response shape

Field	Type	Description
`contacts`	array	Array of contact objects

Full JSON Schema

{
  "type": "object",
  "properties": {
    "contacts": {
      "type": "array",
      "description": "Array of contact objects",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "number",
            "description": "Contact ID"
          },
          "name": {
            "type": "string",
            "description": "Contact name"
          },
          "email": {
            "type": "string",
            "description": "Contact email address"
          },
          "phone": {
            "type": [
              "string",
              "null"
            ],
            "description": "Contact phone number"
          },
          "company_id": {
            "type": [
              "number",
              "null"
            ],
            "description": "Associated company ID"
          },
          "created_at": {
            "type": "string",
            "description": "ISO timestamp"
          }
        }
      }
    }
  }
}

Connect

Add this to your MCP client config, or use one-click install buttons:

{
  "mcpServers": {
    "freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

See Getting Started for client-specific install steps.

freshdesk_list_contacts