@pipeworx/freshdesk

Connect: https://gateway.pipeworx.io/freshdesk/mcp · Install: one-click buttons

Tools: 5

Tools

freshdesk_list_tickets — List support tickets filtered by status (e.g., “open”, “closed”) and priority (e.g., “1” for urgent). Returns ticket ID, subject, status, priority, and requester.
freshdesk_get_ticket — Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.
freshdesk_search_tickets — Search tickets by query (e.g., “status:2 AND priority:3” or keyword text). Returns matching ticket ID, subject, status, and priority.
freshdesk_list_contacts — List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.
freshdesk_get_contact — Get full contact details by ID including name, email, phone, company, address, and ticket history.

freshdesk_get_contact — Get full contact details by ID including name, email, phone, company, address, and ticket history.
freshdesk_get_ticket — Get full ticket details by ID including subject, status, priority, description, conversations, attachments, and resolution notes.
freshdesk_list_contacts — List customer contacts. Returns name, email, phone, company, and contact ID for filtering and pagination.
freshdesk_list_tickets — List support tickets filtered by status (e.g., open , closed ) and priority (e.g., 1 for urgent). Returns ticket ID, subject, status, priority, and requester.
freshdesk_search_tickets — Search tickets by query (e.g., status:2 AND priority:3 or keyword text). Returns matching ticket ID, subject, status, and priority.