Help Scout

live Reference

MCP server for Help Scout

4 tools
0ms auth
free tier 50 calls/day

Tools

helpscout_list_conversations

Return a bounded Help Scout conversation page with subject, customer, inbox, assignee, tags, status, waiting time, and timestamps. Answers which support requests match an account, status, inbox, tag,

No parameters required.

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helpscout_get_conversation

Return one Help Scout conversation with full customer, inbox, assignee, tag, status, and timing details, optionally embedding its threads. Answers what happened in a specific support case.

No parameters required.

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helpscout_list_inboxes

Return Help Scout inboxes accessible to the token with IDs, names, email addresses, and creation or update timestamps. Answers which support queues can be used for filtering and reporting.

No parameters required.

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helpscout_email_report

Return Help Scout email-support volume, replies, response time, first-response time, handle time, resolution time, and first-contact resolution for a bounded date range. Answers whether support load a

No parameters required.

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Test with curl

The gateway speaks JSON-RPC 2.0 over HTTP POST. You can test any pack directly from the terminal.

List available tools
bash 
curl -X POST https://gateway.pipeworx.io/help-scout/mcp \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'
Call a tool
bash 
curl -X POST https://gateway.pipeworx.io/help-scout/mcp \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":2,"method":"tools/call","params":{"name":"helpscout_list_conversations","arguments":{}}}'

Use with the SDK

Install @pipeworx/sdk to call tools from any TypeScript/Node project.

TypeScript 
import { Pipeworx } from '@pipeworx/sdk';
const px = new Pipeworx();
const result = await px.call("helpscout_list_conversations", {});
ask_pipeworx 
// Or ask in plain English:
const answer = await px.ask("mcp server for help scout");