`helpscout_email_report`

Pack: help-scout · Endpoint: https://gateway.pipeworx.io/help-scout/mcp

Return Help Scout email-support volume, replies, response time, first-response time, handle time, resolution time, and first-contact resolution for a bounded date range. Answers whether support load and service performance improved or deteriorated.

Parameters

Name	Type	Required	Description
`start`	string	yes	ISO 8601 report start
`end`	string	yes	ISO 8601 report end
`inbox_ids`	array	no	Optional inbox IDs
`items`	number	no
`office_hours`	boolean	no

Example call

Arguments

{
  "_apiKey": "your-helpscout-oauth-access-token",
  "start": "2026-07-01T00:00:00Z",
  "end": "2026-07-31T23:59:59Z"
}

curl

curl -X POST https://gateway.pipeworx.io/help-scout/mcp \
  -H 'Content-Type: application/json' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"helpscout_email_report","arguments":{"_apiKey":"your-helpscout-oauth-access-token","start":"2026-07-01T00:00:00Z","end":"2026-07-31T23:59:59Z"}}}'

TypeScript (@pipeworx/sdk)

import { Pipeworx } from '@pipeworx/sdk';
const pipeworx = new Pipeworx();

const result = await pipeworx.call('helpscout_email_report', {
  "_apiKey": "your-helpscout-oauth-access-token",
  "start": "2026-07-01T00:00:00Z",
  "end": "2026-07-31T23:59:59Z"
});

Connect

Add this to your MCP client config, or use one-click install buttons:

{
  "mcpServers": {
    "help-scout": {
      "url": "https://gateway.pipeworx.io/help-scout/mcp"
    }
  }
}

See Getting Started for client-specific install steps.

helpscout_email_report