Zendesk

liveSaaSProductivity

Support tickets, users and organizations from a Zendesk help desk, via OAuth.

5tools
0msauth
free tier50 calls/day

Tools

zd_list_tickets

List Zendesk support tickets for the connected account, sortable by created_at, updated_at, priority, or status. Returns ticket IDs, subjects, statuses, and metadata. Supports pagination via page.

No parameters required.

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zd_get_ticket

Get a Zendesk ticket by ID.

No parameters required.

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zd_search_tickets

Search Zendesk tickets with a query string.

No parameters required.

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zd_list_users

List all Zendesk users (agents and end-users) in the connected account. Returns user IDs, names, emails, and roles. Supports pagination via page number.

No parameters required.

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zd_get_user

Get a Zendesk user by ID.

No parameters required.

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Test with curl

The gateway speaks JSON-RPC 2.0 over HTTP POST. You can test any pack directly from the terminal.

List available tools
bash
curl -X POST https://gateway.pipeworx.io/zendesk/mcp \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'
Call a tool
bash
curl -X POST https://gateway.pipeworx.io/zendesk/mcp \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":2,"method":"tools/call","params":{"name":"zd_list_tickets","arguments":{}}}'

Use with the SDK

Install @pipeworx/sdk to call tools from any TypeScript/Node project.

TypeScript
import { Pipeworx } from '@pipeworx/sdk';
const px = new Pipeworx();
const result = await px.call("zd_list_tickets", {});
ask_pipeworx
// Or ask in plain English:
const answer = await px.ask("support tickets, users and organizations from a zendesk help desk, via oauth");