`ic_get_conversation`

Pack: intercom · Endpoint: https://gateway.pipeworx.io/intercom/mcp

No MCP client? Call it directly: GET https://gateway.pipeworx.io/v1/tools/ic_get_conversation for the schema, then POST the same URL with its arguments for the data.

Get complete conversation thread by ID. Returns all messages, timestamps, participants, and metadata.

Parameters

Name	Type	Required	Description
`id`	string	yes	Conversation ID

Example call

Arguments

{
  "id": "123456789"
}

curl

curl -X POST https://gateway.pipeworx.io/intercom/mcp \
  -H 'Content-Type: application/json' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"ic_get_conversation","arguments":{"id":"123456789"}}}'

TypeScript (@pipeworx/sdk)

import { Pipeworx } from '@pipeworx/sdk';
const pipeworx = new Pipeworx();

const result = await pipeworx.call('ic_get_conversation', {
  "id": "123456789"
});

Response shape

Field	Type	Description
`id`	string	Conversation ID
`created_at`	number	Unix timestamp when created
`updated_at`	number	Unix timestamp when last updated
`source`	object	Source of conversation
`participants`	object	Participants in conversation
`state`	string	Conversation state
`conversation_parts`	object
`error`	string	Error code if connection required
`message`	string	Error message if connection required

Full JSON Schema

{
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Conversation ID"
    },
    "created_at": {
      "type": "number",
      "description": "Unix timestamp when created"
    },
    "updated_at": {
      "type": "number",
      "description": "Unix timestamp when last updated"
    },
    "source": {
      "type": "object",
      "description": "Source of conversation"
    },
    "participants": {
      "type": "object",
      "description": "Participants in conversation"
    },
    "state": {
      "type": "string",
      "description": "Conversation state"
    },
    "conversation_parts": {
      "type": "object",
      "properties": {
        "type": {
          "type": "string"
        },
        "data": {
          "type": "array",
          "description": "Array of message parts",
          "items": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "type": {
                "type": "string"
              },
              "body": {
                "type": "string"
              },
              "created_at": {
                "type": "number"
              },
              "author": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "error": {
      "type": "string",
      "description": "Error code if connection required"
    },
    "message": {
      "type": "string",
      "description": "Error message if connection required"
    }
  }
}

Connect

Add this to your MCP client config, or use one-click install buttons:

{
  "mcpServers": {
    "intercom": {
      "url": "https://gateway.pipeworx.io/intercom/mcp"
    }
  }
}

See Getting Started for client-specific install steps.

ic_get_conversation