`zd_list_tickets`

Pack: zendesk · Endpoint: https://gateway.pipeworx.io/zendesk/mcp

List recent Zendesk tickets.

Parameters

Name	Type	Required	Description
`sort_by`	string	no	Sort field (created_at, updated_at, priority, status)
`page`	number	no	Page number

Example call

Arguments

{
  "sort_by": "updated_at",
  "page": 1
}

curl

curl -X POST https://gateway.pipeworx.io/zendesk/mcp \
  -H 'Content-Type: application/json' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"zd_list_tickets","arguments":{"sort_by":"updated_at","page":1}}}'

TypeScript (@pipeworx/sdk)

import { Pipeworx } from '@pipeworx/sdk';
const pipeworx = new Pipeworx();

const result = await pipeworx.call('zd_list_tickets', {
  "sort_by": "updated_at",
  "page": 1
});

More examples

{
  "sort_by": "priority"
}

Response shape

Field	Type	Description
`tickets`	array	List of tickets
`count`	number	Total count of tickets
`next_page`	string \| null	URL to next page

Full JSON Schema

{
  "type": "object",
  "properties": {
    "tickets": {
      "type": "array",
      "description": "List of tickets",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "number",
            "description": "Ticket ID"
          },
          "subject": {
            "type": "string",
            "description": "Ticket subject"
          },
          "description": {
            "type": "string",
            "description": "Ticket description"
          },
          "status": {
            "type": "string",
            "description": "Ticket status"
          },
          "priority": {
            "type": "string",
            "description": "Ticket priority"
          },
          "created_at": {
            "type": "string",
            "description": "Creation timestamp"
          },
          "updated_at": {
            "type": "string",
            "description": "Last update timestamp"
          }
        }
      }
    },
    "count": {
      "type": "number",
      "description": "Total count of tickets"
    },
    "next_page": {
      "type": [
        "string",
        "null"
      ],
      "description": "URL to next page"
    }
  }
}

Connect

Add this to your MCP client config, or use one-click install buttons:

{
  "mcpServers": {
    "zendesk": {
      "url": "https://gateway.pipeworx.io/zendesk/mcp"
    }
  }
}

See Getting Started for client-specific install steps.

zd_list_tickets