`ic_get_conversation`

Pack: intercom · Endpoint: https://gateway.pipeworx.io/intercom/mcp

Get complete conversation thread by ID. Returns all messages, timestamps, participants, and metadata.

Parameters

Name	Type	Required	Description
`id`	string	yes	Conversation ID

Example call

Arguments

{
  "id": "123456789"
}

curl

curl -X POST https://gateway.pipeworx.io/intercom/mcp \
  -H 'Content-Type: application/json' \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/call","params":{"name":"ic_get_conversation","arguments":{"id":"123456789"}}}'

TypeScript (@pipeworx/sdk)

import { Pipeworx } from '@pipeworx/sdk';
const pipeworx = new Pipeworx();

const result = await pipeworx.call('ic_get_conversation', {
  "id": "123456789"
});

Response shape

Field	Type	Description
`id`	string	Conversation ID
`created_at`	number	Unix timestamp when created
`updated_at`	number	Unix timestamp when last updated
`source`	object	Source of conversation
`participants`	object	Participants in conversation
`state`	string	Conversation state
`conversation_parts`	object
`error`	string	Error code if connection required
`message`	string	Error message if connection required

Full JSON Schema

{
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Conversation ID"
    },
    "created_at": {
      "type": "number",
      "description": "Unix timestamp when created"
    },
    "updated_at": {
      "type": "number",
      "description": "Unix timestamp when last updated"
    },
    "source": {
      "type": "object",
      "description": "Source of conversation"
    },
    "participants": {
      "type": "object",
      "description": "Participants in conversation"
    },
    "state": {
      "type": "string",
      "description": "Conversation state"
    },
    "conversation_parts": {
      "type": "object",
      "properties": {
        "type": {
          "type": "string"
        },
        "data": {
          "type": "array",
          "description": "Array of message parts",
          "items": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "type": {
                "type": "string"
              },
              "body": {
                "type": "string"
              },
              "created_at": {
                "type": "number"
              },
              "author": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "error": {
      "type": "string",
      "description": "Error code if connection required"
    },
    "message": {
      "type": "string",
      "description": "Error message if connection required"
    }
  }
}

Connect

Add this to your MCP client config, or use one-click install buttons:

{
  "mcpServers": {
    "intercom": {
      "url": "https://gateway.pipeworx.io/intercom/mcp"
    }
  }
}

See Getting Started for client-specific install steps.

ic_get_conversation